Vacancy for Integrated Solutions Lead

Back to Search results

Location Home Based
Contract Type Permanent - Employee
Working Hours per Week 40
Remuneration £60,000 plus benefits, car allowance and commission
Job Reference GR/9217

This is an exciting time to join our Business & Industry team. Due to an increase in sales, retention and ongoing growth plans for the division, we are seeking an Integrated Solutions Lead to manage the development of our multi-service solutions for OCS Business & Industry strategic bid opportunities.

Collaborating with the Commercial Modeller, the Bid Lead and Sales Lead. As the Solutions Expert, you will be upscaling our solution offering detail from single Soft Services, to full Total Facilities Management (TFM) services including a management, platform and service line detailed build up, working closely with the Commercial Cost Modellers.

Responsibilities will include:

  • Providing detailed cost leadership - working with the commercial modeller site by site, service by service to provide cost build-up for our Bid & Sales teams
  • Engaging with third party partners to present solutions
  • Providing operational solutions, engaging and coordinating with OCS Subject Matter Experts to provide a detailed sign off document
  • Attending site visits and coordinating with the Bid Manager
  • Supporting internal approvals process and approvals solution documentation
  • Collaborating with the Bid Lead for all Commercial/Legal positioning and Operational implications
  • Engaging with the Business Development Managers (BDMs) and Client Relationship Managers (CRMs) prior to any bid process to outline our solutions and reaffirm the win themes
  • Supporting the BDMs & CRMs, providing service line insights into innovation and operational solutions prior to any request for proposal (RFP) processes in support of the targeting and business development process
  • Developing any unique value propositions beyond the standard requirements in order to differentiate or meet client needs
  • Acting as the solution continuity into operational delivery & mobilisation - Handing off to the mobilisation & operational lead
  • Positively developing internal relationships across the Business Development and Operations teams as well as other functions including Finance and HR
  • Actively networking with BIFM on behalf of the Business and Industry sector and ensure new ideas and opportunities are cascaded throughout the sector

Experience required:


  • Good standard of education
  • Facilities Management certifications
  • Analytical and Modelling capability – advanced use of Excel

Working experience/Personal attributes

  • Experience within the Facilities Management/Soft Services industry (Cleaning, Catering, Security etc.) from a Senior Operational, Sales, Bid or Management position with a TFM (Total Facilities Management) background
  • Proven experience of providing solution offerings and consolidation of many or all services into one contract and management team (Integrated Facilities Management)
  • Written ability to draft responses to technical questions, statement of requirements, and service delivery solution narrative
  • Ability to communicate at all levels both internally and externally
  • A professional approach
  • Can develop relationships well and is a good listener