Vacancy for Business Development Manager - Healthcare

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Location Field Based
Contract Type Permanent - Employee
Working Hours per Week 40
Remuneration £50,000 + Benefits + Car Allowance + Commission
Job Reference GR/9242

Working within our Healthcare & Education division, we are seeking a Business Development Manager to help us win new Soft Servicing (Cleaning, Catering & Security etc.) contracts within the Healthcare sector.

As the Business Development Manager, you will be identifying and delivering new profitable high value contracts to our Healthcare division via competitive tendering and maximising opportunities generated from marketing activity.

You will be cultivating opportunities either from within your own self-developed database, tender portals or reacting to real time requests for quotations. You will also have the chance to work alongside other team members on large opportunities as part of a project team.

Responsibilities will include:

  • Maintaining and developing a wide network of contacts, building relationships within Healthcare to ensure that OCS is invited to as many bid opportunities as possible
  • Representing the Healthcare division at all meetings as required and to secure new business and build intercompany networks
  • Ensuring a robust selection process is applied to all opportunities, considering capability, references, margin and competitiveness
  • Working alongside the marketing lead to develop a strategy, marketing material and collateral to support a focused sales approach
  • Assisting with the collection, collation and recording of all statistical data for tender compilation, such as productivity ratings, margins and costs through Salesforce
  • Preparing and delivering all other aspects of the strategic sales process including awareness campaigns, presentations, exhibitions and general market collateral
  • Making sure that all tender responses are innovative, accurate, compliant, timely and professionally presented
  • Achieving the new business sales target with the desired margin
  • Preparing and undertaking a thorough hand-over to operational colleagues once contracts are secured
  • Keeping up to date with the current market conditions and competitor activity
  • Developing and managing positive working relationships with the wider business development and operations teams to ensure that sales opportunities are being maximised and all leads are dealt with appropriately
  • Managing an existing portfolio of key clients with the objective of maintaining and growing revenue and profit from these accounts
  • Keeping up to date with all new industry innovations for inclusion in tender responses
  • Proactively identifying and securing new opportunities from your own prospecting activity
  • Maintaining Salesforce data to ensure accurate sales reporting and pipeline

Experience required:


  • Educated to GCSE level standard or equivalent, IT literate (PowerPoint, Word and Excel)
  • Memberships – Ideally BIFM, AHCP, or other relevant bodies - desirable

Working experience/Personal attributes

  • Strong experience as a Business Development Manager, providing facilities to the Healthcare industry
  • Understanding of routes to market for the Healthcare sector
  • Good overall understanding of the Soft Services and Facilities Management market sector
  • Ability to listen, understand and generate a solution to client needs
  • Positive mental attitude
  • Must have the ability to interpret, manage and present information in an innovative manner
  • Be commercially aware with total commitment to customer service and development
  • Good communication, organisational and analytical skills
  • Neat and professional presentation
  • Flexible approach to working hours and location
  • Ability to work to deadlines and project manage the bid process
  • Ability to work alone and as team