Vacancy for Business Analyst/Project Manager

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Location Birmingham/ Manchester
Contract Type Permanent - Employee
Working Hours per Week 40 hours
Remuneration £55,000 per annum plus benefits
Job Reference GR/10698

This is an exciting opportunity to join OCS at an important time as part of the Programs and Change team within UKIME and being fully dedicated to support the delivery within the Government Sector.  This will involve managing multiple stakeholders from within the sector but also across the organisation.

Whilst reporting to the Head of Project Delivery (UKIME) you will be working closely with the Digital Delivery Director for Government.  You will be responsible for creating and optimising business processes for sector specific projects using BPMN standard. You will also be able to support the definition of business benefits, completion of feasibility studies and requirements elicitation and validation

You will bridge the gap between the business environment of stakeholders and the functional and business requirements and processes are translated into formats suitable for all your stakeholders including solution architects and developers from which specifications, design and application configurations will be built.

You will also be responsible for managing the end-to-end Project delivery lifecycle, adhering to our PMO methodology and standards; producing associated documents, driving forward the project goals and vision which you have successfully ensured are shared across the sector.

The role requires experience of managing projects simultaneously. Having worked in a facilities management, or similar, environment would be strong advantage.

As well having the credentials for this role, you will need to demonstrate excellent stakeholder management skills together with a reputation for effective communication.


Responsibilities will include:

Defining the Business Analysis Approach for each project phase.

Conducting a feasibility assessment to ensure viability of project, and clear scope is defined.

Working with others to create a Shared Vision, and Benefits dependency map.

Working with our colleagues across the sector, and wider as appropriate, create robust business cases for the project(s) assigned to you.

Building stakeholder relationships and understanding business models and direction of travel.

Elicitation and validation of requirements ensuring they are aligned to agreed scope.

Ensuring all artefacts meet expected quality measures.

Taking responsibility for managing the end-to-end Project delivery lifecycle adhering to the internal framework.

Ensuring all artefacts utilise approved templates and meet quality measures.

Actively participate in the portfolio process i.e., resource management, compliance reporting.

Matrix management of project resource to ensure effective delivery.

Producing associated documents including but not limited to Plans, RAID, status reports.

Be responsible for delivery according to agreed timescale and budget.

Being hands-on, (if required) to complete project deliverables as required.

Being responsible for managing all stakeholders associated with your projects including third parties.

Effective management of business change activities on the project.

Managing escalations effectively and efficiently.

Experience required:


Degree or equivalent

Relevant Business Analysis qualification i.e., ISEB/BCS Diploma in Business Analysis or equivalent experience

Prince2 or APM qualification (Desirable)

Working experience/Personal attributes:

Current Business Analysis experience with some Project Management experience ie working in a Hybrid BA/PM role

Demonstrable experience of various techniques including use cases, business process models and decision models

Ability to use appropriate visual modelling techniques including workflow diagrams and wireframes

Good experience of facilitating workshops and working alongside a variety of technical and non-technical stakeholders

Experience in end-to-end management of projects of varying complexity and a strong understanding of the planning, risk & issue management, project documentation and reporting

Business Analyst experience in a business environment and IT projects

A proven track record of delivering successful and sustained change through Project Management

Excellent Stakeholder management

Strong technical aptitude and computer proficiency, including MS Office Suite

Able to demonstrate basic understanding of the deployed technologies across the enterprise and of multiple system platforms

Demonstrable strong written, presentation, communication and negotiation skills and can articulate complex solutions

Experience of working within Facilities Management or on Government contracts would be desirable


What will you get in return?

  • An enhanced pension scheme (above auto enrolment rates) - to save for the future
  • Life Assurance – to protect your family should the worst happen
  • 25 days holiday, plus 8 bank holidays on top
  • Option to purchase additional annual leave
  • Private Medical Insurance – to protect you
  • Access to 100s of high street discounts
  • Financial Wellbeing support - Access to low interest loans
  • Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
  • Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
  • Long Service Awards
  • Cycle to work scheme- discounted bicycles
  • Access to our Employee Assistance Programme- 24-7 Health & Wellbeing Support


Why join OCS Group UK Ltd?

OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.

OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves. We offer job stability and are committed to developing our colleagues by offering more than just a job. We are a financially stable business who continues to be privately owned since its inception in 1900.

We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.

We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you want to develop you career, OCS is a great choice.

OCS offers the family feel of smaller organisations although large enough to offer so many opportunities. We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues staying with OCS. Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.