Vacancy for ER Administrator

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Location Home Based
Contract Type Temporary – Employee (Fixed Term Contract)
Working Hours per Week 40 hours (3 month contract)
Remuneration £25,000 per annum (pro-rata)
Job Reference GR/10738

The purpose of this role is to support all administration elements of the Employee Relations process within the HMCTS account in the Government Sector. The role will also be the liaison between the Government Sector and the MyER Team to ensure the end-to-end process runs smoothly.


Responsibilities will include:

Support the regional management teams in the administration of ER cases and processes.

Take accurate non-verbatim typed notes remotely via teams during any formal hearings such as investigations, disciplinaries, grievances, appeals and long-term sickness meetings.

Ensure the manager and employee receive a copy of the notes and agrees the content within an agreed time period.

Ensure OCS policies and processes are understood and always followed.

Produce all formal written communications with employees undergoing an ER process such as invite letters, outcome letters, assisting in compiling reports, etc.

Liaise with the MyER team, to regularly update on cases, and to sense check all documentation prior to sending.

Assist regional management teams in booking the formal meetings required, in an efficient and timely manner.

Throughout the relevant ER process, the role holder will liaise with the MyER team, and compile a full case bundle to aide the manager dealing with the case.

Experience and Qualifications required:

Proven track record in providing administrative support to ER processes

Excellent verbal and written communication skills

Adept at writing formal letters that can be relied upon in legal proceedings in the future

Collaborative individual who can build good rapport with operational managers and key stakeholders

Strong self-starter and team player who can work equally well on their own, using their own initiative

Influential individual and able to adapt quickly to changes in priorities and circumstances

Well organised and effective in managing their own and others time.

What will you get in return?

An enhanced pension scheme (above auto enrolment rates) - to save for the future

Life Assurance – to protect your family should the worst happen

25 days holiday, plus 8 bank holidays on top

Option to purchase additional annual leave

Private Medical Insurance – to protect you

Access to 100s of high street discounts

Financial Wellbeing support - Access to low interest loans

Recognition scheme ‘OCS Stars’- monetary rewards given to top performers

Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme

Long Service Awards

Cycle to work scheme- discounted bicycles

Access to our Employee Assistance Programme- 24-7 Health & Wellbeing Support

Successful candidates for this role, who meet the eligibility criteria, may have the opportunity to undertake a formal work-based training course under our commitment to personal and professional development through the Government’s apprenticeship scheme

Why join OCS Group UK Ltd?

OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.

OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves. We offer job stability and are committed to developing our colleagues by offering more than just a job. We are a financially stable business who continues to be privately owned since its inception in 1900.

We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.

We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you want to develop you career, OCS is a great choice.

OCS offers the family feel of smaller organisations although large enough to offer so many opportunities. We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues staying with OCS. Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer