Vacancy for HR & Training Manager

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Location Based in Clapham Bedfordshire MK41 , with travel to Luton & Bedford
Contract Type Permanent - Employee
Working Hours per Week 40
Remuneration £40,000 - £45,000 per annum plus benefits including £3960 per annum car allowance
Job Reference GR/10831

We have an opportunity for an experienced HR & Training Manager to join our Healthcare and Education sector. You will work in partnership with Operational stakeholders providing consistent “in person” support to management teams on people issues in pursuit of smooth employee relations, HR process and the sector’s strategic goals.

You will deliver the sector specific HR training initiatives as part of the strategic overall workforce plan working closely and in partnership with all support functions and wider HR and support function teams associated with this contract. 

Ideally you'll be based in Clapham, Bedfordshire (MK41) with regular travel required into Luton and Bedford 

Responsibilities will include:

To support the central Employee Relations team to deliver appropriate field-based support to the management teams on issues such as reorganisation and complex disciplinary, grievance or capability processes.

To act as a sector-specific point of escalation for MyER on Employee relations matters which require sector specific knowledge.

To support the HR Business Partner in the delivery of strategic HR initiatives and projects.

Support with monitoring and reporting on the social values KPI’s unique to the Account, working with the HR Business Partner on in initiatives to support the delivery of the KPI’s.

To support, design and deliver HR training in support of the HRBP, L&D and in line with the sector’s skills matrix  

To partner the Operational Management team and HR Business Partner to deliver appropriate strategic workforce planning.

To keep informed of contract performance and labour issues, and to offer the management teams proactive advice in relation to labour issues in pursuance of cost limitation, process improvement or smooth employee relations.

To attend management team meetings to represent HR operations ensuring feedback is reported and appropriate actions followed up.

To work with the HRBP on continuous improvement of HR compliance, HR process and the employee value proposition for all contracts.

Work collaboratively with the ER centre of Excellence, other support functions and HRBP’s to ensure the delivery of consistent, impartial, commercial advice across the Company.

Provide in person support to managers on complex HR cases including investigations, meetings and appeals once escalated from the central MYER team.

Provide TUPE, Redundancy (site closures) and Restructuring field support including Project management and ownership until concluded by liaising with all relevant Operational stakeholders, work colleagues and wider support functions.

Develop effective working relationships within the OCS business to promote positive, proactive and fair employee relations across the organisation.

Understand changes in legislation and provide support to implement appropriate changes within the business once provided from our Central MYER team

Monitor trends in employment practices and advise on appropriate proactive action ie Absence Management


Qualifications and Experience required:

•            CIPD level 5 or equivalent experience 
•            CIPD Membership
•            Qualified trainer of Mental Health First Aid would be desirable 
•            Experience of employee relations advisory support in a fast-paced working environment 
•            Proven track record of supporting a multi-site operation in outsourced services would be advantageous 
•            Previous experience of a field based regional role 
•            Previous industrial relations experience 
•            Experience of delivering HR solutions within a public sector environment with demonstrable experience of AfC Terms 
•            TUPE knowledge and application
•            Demonstrable experience of supporting redundancy, restructure and change activity would be desirable 
•            Competent level of IT skills (Excel/Power point/Word)
•            Proven expertise and understanding of employment law and knowledge across HR full spectrum of employee relations.
•            Experience in the provision of a strategic, proactive support within a multi-site and union environment
•            Training design and delivery experience.
•            Proven experience of delivering against KPIs in relation to retention, people culture, staff engagement and change management.


What will you get in return?

  • An enhanced pension scheme (above auto enrolment rates) - to save for the future
  • Life Assurance – to protect your family should the worst happen
  • 25 days holiday, plus 8 bank holidays on top
  • Option to purchase additional annual leave
  • Private Medical Insurance – to protect you
  • Access to 100s of high street discounts
  • Financial Wellbeing support - Access to low interest loans
  • Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
  • Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
  • Long Service Awards
  • Cycle to work scheme- discounted bicycles
  • Access to our Employee Assistance Programme- 24-7 Health & Wellbeing Support


Why join OCS Group UK Ltd?

OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.

OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves. We offer job stability and are committed to developing our colleagues by offering more than just a job. We are a financially stable business who continues to be privately owned since its inception in 1900.

We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.

We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you want to develop you career, OCS is a great choice.

OCS offers the family feel of smaller organisations although large enough to offer so many opportunities. We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues staying with OCS. Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer