Vacancy for Cleaning Team Leader

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Location Stonehouse, Gloucestershire
Contract Type Permanent - Employee
Working Days Monday - Sunday
Working Times Between 06.00am and 10.00pm
Shift Pattern 5 over 7
Working Hours per Week 37.5 hours
Pay Rate £10.00 per hour
Job Reference OP/32001

The main purpose of the role is to support customers to whom we supply a range of specialist FM services.

You will also:

  • To ensure that an effective service is provided to the client within an agreed budget.
  • Liaise with Operations Manger & the client on all aspects of periodic cleaning, delivery, responding to requests and complaints with accurate information in a timely manner across portfolio.
  • Coordinate & manage all aspects of requested works, internally & externally, the periodic operation within the contract across the site.
  • To manage quality standards & control costs.
  • To provide professional and technical advice related to periodic requests. To provide the highest standard within the contract specification.
  • To provide support to direct line manager and rest of the team. Management of all sub-contractors working on behalf of OCS, monitoring all quotations, outstanding works and to sign off completed work.


To succeed in this role you will need:

  • Qualified to Level 2 (eg, GCSE grade  A* – C or equivalent) to include qualification in maths and English
  • Demonstrable experience in a managing a diverse team.
  • Excellent personnel management skills
  • Strong motivational and team building skills
  • You’ll have with a strong track record of supervising teams within the contract cleaning sector and have evening work experience.
  • A resilient and robust nature is essential
  • An autonomous self starter who will take ownership for a diverse team
  • Customer Focused
  • Manage staff throughout your teams to ensure a well trained, highly motivated workforce, with a firm focus on staff development and succession planning


The OCS Group is one of the UK’s leading providers of facilities management and property support services.