Vacancy for Administrator

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Location Belfast BT4
Contract Type Permanent - Employee
Working Days Monday - Friday
Working Times Between 09:00am and 5:00pm
Shift Pattern Days
Working Hours per Week 37.5 hours
Pay Rate £9.50 per hour
Job Reference OP/44521

The Administrator role is essential support to the operations function for cleaning, security and catering services delivered in Northern Ireland.

Ensuring customer satisfaction through provision of a quality service as laid down in the contract specifications and guarded by the Regional Operations manager.

Main Duties:

  • Compile and collate MS Excel spreadsheets & presentations for contract KPIs and SLAs in liaison with Regional Operations Manager
  • Scheduling shifts & updates in Timegate – Time & Attendance software
  • Processing new starters & leavers and employee amendments for HR/Payroll in Bizagi
  • Support the operational team in Payroll submission and respond to pay queries
  • Advertising vacancies using the OCS Resourcing Portal for all recruitment
  • Provide Helpdesk support, responding to client queries and task assignment
  • Report Office IT issues
  • Place orders for office supplies
  • Company policy: Ensure that company policy is implemented and being adhered to.
  • Maintain services and operations to comply with service contract quality standards as advised by Regional Operations Manager.
  • Maintain the necessary conditions for an effective and safe working environment
  • Inform line Manager of any training and development needs you may need to enhance performance

To be successful in the role, you will need:

  • Computer literacy - MS Office Intermediate level – Outlook, Excel, Word, Powerpoint
  • Previous experience in a similar administrative role
  • Customer focused
  • Results driven
  • Approachable
  • Team player

What will you get in return?

  • A pension scheme- to save for the future - eligibility rules apply
  • Access to high street discounts
  • Access to low interest loans
  • Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
  • Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
  • Long Service Awards
  • Cycle to work scheme- discounted bicycles
  • Access to our Employee Assistance Programme- 24-7 Wellbeing Support


Why join OCS Group Ltd?

From providing a first-class shopping experience at major retail and leisure establishments, to maintaining critical factory facilities for well-known industrial organisations, to supporting the patient journey at large hospitals, we provide the essential services that keep businesses and societies running day in and day out.

We are the largest family-owned facilities management services company in the world and we deliver over 70 accredited services internationally.

OCS prides itself as a company that has family values.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS.