Vacancy for Domestic Assistant

Back to Search results

Location Cambridge - Royal Papworth Hospital
Contract Type Permanent - Employee
Working Days Monday - Friday
Working Times Between 08:00am and 4.00pm
Shift Pattern Days
Working Hours per Week 37.5 hours
Pay Rate £9.50 per hour
Job Reference OP/47560/rc


Reporting to the Soft Services Team Leader you will take responsibility for the delivery of the domestic service within the hospital. Delivering excellent customer service by ensuring all requests from users within the Royal Papworth Hospital are executed in a timely, accurate and professional manner all within the agreed service level requirements.

Main Duties & Responsibilities of the Role;

Complete scheduled cleans in allocated area, within the time permitted to ensure the NHS cleaning standards are met.

Complete cleans in accordance to the training provided via the Impact cleaning programme.

Duties to include mopping, sweeping, high to low dusting, vacuuming, emptying and cleaning bins, washroom cleaning, limescale removal, tap flushing, curtain changing, wall washing.

Use the app provided to ensure the start and completion of tasks within the service specification time.

Ensure NHS colour coding is adhered to when carrying out the cleaning duties.

Understand and adhere to the NHS risk categories for cleaning standards.

Follow site and company COSHH procedures, ensuring they are always followed.

Ability to work independently and use own initiative throughout the shift.

Use of site-based machinery including vacuum cleaners, buffers, pedestrian scrubber dryers.

Ensure equipment is cleaned, maintained, and stored correctly

Prepare and maintain cleaning trolley throughout the shift to the required standard. 

Follow management requests for ad hoc tasks. Completing rectification sheets provided by the management team in a timely manner.

Promote and share best practices.

Identify, address, tackle, and resolve cleaning issues.

Adhere to Health and Safety rules.

Report damaged equipment to your line manager.

Enthusiastically support, actively promote Customer Service in accordance with the department and company standards.

Attend training and/or meetings as required by your line manager.

Develop and maintain effective working relationships with The Trust and colleagues, adhere to all current policies.

Cover or support all OCS business activities as requested by your line manager.

Full flexibility is required to accommodate the needs of the business, this may include night shifts, weekends, evenings and job requirements or shift amendments to current rosters with sufficient notice provided via management.

Carry out any other reasonable duties as required to ensure the business needs are met.

Ensure that the OCS safety image is reflected positively through your actions.

Acknowledge and accept a personal responsibility for safety and standards.

Raise any concerns over Health & Safety breaches in accordance with Company Procedure.

To succeed in this role you will need;

On the job training will be provided for this role however you do need to be :

Hard working

Good level of English

Self sufficient


What will you get in return?

  • A pension scheme- to save for the future - eligibility rules apply
  • Access to high street discounts
  • Access to low interest loans
  • Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
  • Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
  • Long Service Awards
  • Cycle to work scheme- discounted bicycles
  • Access to our Employee Assistance Programme- 24-7 Wellbeing Support

Why join OCS Group Ltd?

OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.

OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves.  We offer job stability and are committed to developing our colleagues by offering more than just a job.  We are a financially stable business who continues to be privately owned since its inception in 1900.

We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.

We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you want to develop you career, OCS is a great choice.

OCS offers the family feel of smaller organisations although large enough to offer so many opportunities.  We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues staying with OCS.  Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.