Vacancy for Deputy Facilities Manager

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Location London, NW1
Contract Type Permanent - Employee
Working Days Monday - Sunday
Working Times Between 7:00 am and 10:00 pm
Shift Pattern Days
Working Hours per Week 40 hours
Pay Rate £36,000 per annum
Job Reference OP/47752

We are looking for a Deputy Facilities Manager to assist in leading a team of employees to provide a fully integrated service to the contract, daily management of all operational teams employed to ensure efficient and effective service provision in line with agreed budgets and service specifications, reporting any anomalies to the contract manager.

Main duties:

  • To be a principle point of contact for the management of OCS service delivery to clients.
  • Demonstrate a responsive “can-do” attitude to the client, and end users.
  • Assist in the Account management responsibilities to develop contract operations
  • Provide reports for our client representative and OCS management teams on all aspects of service delivery
  • Manage and motivate the teams and ad hoc contractors to provide a quality, customer friendly service always, in line with the partnering ethos/culture.
  • Ensure that the work schedules are regularly reviewed to ensure best value for money and efficient delivery of services to our client requirements.
  • Review and report on financial performance & quality of service delivery.
  • Monitor customer feedback and respond to customer comments.
  • Manage and motivate the teams and ad hoc contractors to provide a quality, customer friendly service at all times, in line with the partnering ethos/culture.
  • Ensure that the work schedules are regularly reviewed to ensure best value for money and efficient delivery of services to our client requirements.
  • Review and report on financial performance & quality of service delivery.
  • Monitor customer feedback and respond to customer comments.

You will need:

  • SIA Licence
  • IOSH
  • Intermediate Food Hygiene certificate.
  • Industry recognised cleaning qualification or Impact
  • IT Literate, MS Office/competent in the use of Excel, Power point.
  • Minimum of two years in a healthcare Catering, Cleaning, and security/Hotel Services environment
  • Proven background in delivering a range of Catering, Cleaning and security/Hotel Services would be a pre-requisite. 
  • Ability to work as part of a large team
  • Demonstrable knowledge of HR procedures.
  • Demonstrable track record of excellent client relationship management and customer-facing/partnering skills
  • Knowledge of budgetary control to include compiling reports.

What will you get in return?

  • A pension scheme- to save for the future - eligibility rules apply
  • Access to high street discounts
  • Access to low interest loans
  • Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
  • Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
  • Long Service Awards
  • Cycle to work scheme- discounted bicycles
  • Access to our Employee Assistance Programme- 24-7 Wellbeing Support

Why join OCS Group Ltd?

OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.

OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves.  We offer job stability and are committed to developing our colleagues by offering more than just a job.  We are a financially stable business who continues to be privately owned since its inception in 1900.

We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.

We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you want to develop you career, OCS is a great choice.

OCS offers the family feel of smaller organisations although large enough to offer so many opportunities.  We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues staying with OCS.  Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.