Vacancy for Domestic Assistant

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Location Cambridge, CB2 0AY
Contract Type Permanent - Employee
Working Days Monday-Friday
Working Times Between 8:00am and 4:00pm
Shift Pattern Monday to Friday
Working Hours per Week 37.5 per week
Pay Rate £9.84 per hour
Job Reference OP/48227/1


Reporting to the Soft Services Team Leader. Taking responsibility for the delivery of the domestic service within the hospital. Delivering excellent customer service by ensuring all requests from users within the Royal Papworth Hospital are executed in a timely, accurate and professional manner all within the agreed service level requirements.


Main Duties:

  • Complete scheduled cleans in allocated area, within the time permitted to ensure the NHS cleaning standards are met. Receive, check, sort and store supplied products as directed.
  • Complete cleans in accordance to the training provided via the Impact cleaning programme.
  • Duties to include mopping, sweeping, high to low dusting, vacuuming, emptying and cleaning bins, washroom cleaning, limescale removal, tap flushing, curtain changing, wall washing.
  • Use the app provided to ensure the start and completion of tasks within the service specification time.
  • Ensure NHS colour coding is adhered to when carrying out the cleaning duties. Understand and adhere to the NHS risk categories for cleaning standards.
  • Follow site and company COSHH procedures, ensuring they are always followed.




Health & Safety accountabilities:

  • Communicate regularly with colleagues through formal and informal channels on safety matters to ensure that there is a free flow of ideas, and that morale remains high.
  • Ensure that the OCS safety image is reflected positively through your actions and those of your colleagues.
  • Ensure that personal H&S competence and skill level is maintained i.e. attended Managing Safety programme and other Company safety events.
  • Take responsibility for ensuring that plant and equipment is maintained and fit for purpose.
  • Ensure that work activities are properly managed and supervised.



Critical Performance Measures (CPMs) / Objectives:

  • Ensuring all tasks allocated via app on handheld are carried out in a professional and timely manner adhering to the service parameters and specification.
  • Following the schedule to ensure a safe working environment.
  • Completing all cleaning tasks to ensure NHS cleaning standards are met. 
  • Ensuring contractual obligations are met.


To be successful in the role, you will need:



  • Hard working
  • Good level of English
  • Self sufficient
  • Proactive
  • On the Job Training Provided



What will you get in return?


A pension scheme- to save for the future - eligibility rules apply

Access to high street discounts

Access to low interest loans

Recognition scheme ‘OCS Stars’- monetary rewards given to top performers

Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme

Long Service Awards

Cycle to work scheme- discounted bicycles

Access to our Employee Assistance Programme- 24-7 Wellbeing Support


Why join OCS Group UK Ltd?


OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.

OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves. We offer job stability and are committed to developing our colleagues by offering more than just a job. We are a financially stable business who continues to be privately owned since its inception in 1900.

We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.

We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you want to develop you career, OCS is a great choice.

OCS offers the family feel of smaller organisations although large enough to offer so many opportunities. We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues staying with OCS.  Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.