Vacancy for Corporate Receptionist

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Location Birmingham City Centre, B4
Contract Type Permanent - Employee
Working Days Monday - Friday
Working Times Between 08:00am and 5:00pm
Shift Pattern Days
Working Hours per Week 45 hours
Pay Rate £26,604 per annum
Job Reference OP/48274

We have an exciting opportunity available for an experienced Corporate Receptionist to join our team based at the prestigious Three Snowhill offices in Birmingham City Centre, which is the largest office development outside of London. We are passionate about providing our clients with a professional, five-star service that can be relied upon and we are looking for people who can demonstrate the same values.  

The role will require excellent customer service skills to cover the reception area answering the phones and meeting and greeting guests in a pleasant and professional manner. In addition to this you will take the lead planning on-site events that will appeal to our tenants for nationally celebrated events and awareness days such as Birmingham Pride, Mental Health Awareness week etc. 

The site provides some exceptional benefits for employees such as an on-site gym, free underground parking, a sauna, shower facilities and excellent public transport links.

The contracted hours for this vacancy are 45 hours per week working Monday to Friday from 08:00am - 5:00pm. The salary is £26,604 per annum.

Main Duties:

Manage building access and ensuring all visitors are supplied with ID passes and provided any relevant information in a friendly and concise manner.

Notify the appropriate Managers of the arrival of their visitors with minimal delay and arrange hospitality as required.

General reception and administration duties as required by management.

Devise event concepts that will interest young professional audiences and bring them to life within agreed timescales.

Effectively organise and execute activities to ensure events are high quality and run smoothly i.e. – catering/hospitality, marketing materials to generate interest from tenants, complimentary gifts which may include alcoholic products etc.

Prepare accurate costings and submit for approval in a timely manner, chasing up where necessary.

Work with 3rd party suppliers and act as the first point of contact for all queries.

Where appropriate, contact charities and organise collections for good causes through our awareness events.

To be successful in the role, you will need:

Corporate Receptionist experience

A professional manner with excellent customer service skills

Excellent PC skills to include Outlook, Word and Excel

High level of accuracy and attention to detail

Experience coming up with creative ideas and project managing events from start to finish

SIA training will be provided for the right candidate which will be essential to ensure the security of the building.

What will you get in return?

  • A pension scheme- to save for the future - eligibility rules apply
  • Access to high street discounts
  • Access to low interest loans
  • Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
  • Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
  • Long Service Awards
  • Cycle to work scheme- discounted bicycles
  • Access to our Employee Assistance Programme- 24-7 Wellbeing Support

Why join OCS Group Ltd?

OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.

OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves.  We offer job stability and are committed to developing our colleagues by offering more than just a job.  We are a financially stable business who continues to be privately owned since its inception in 1900.

We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.

We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you want to develop you career, OCS is a great choice.

OCS offers the family feel of smaller organisations although large enough to offer so many opportunities.  We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues staying with OCS.  Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.