Vacancy for Receptionist

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Location Birmingham, B33
Contract Type Permanent - Employee
Working Days Monday - Friday
Working Times Between 07:00am and 5:00pm
Shift Pattern Days
Working Hours per Week 37.5 hours
Pay Rate £10.27 - £10.71 per hour (depending on experience)
Job Reference OP/48948

As a Receptionist act as the first point of contact for all visitors and staff to the building in to order to provide an excellent first impression.

You will work in the busy and ever-changing environment of the reception within our hardworking team, ensuring customer satisfaction and care amongst clients and visitors alike.

The contracted hours for this vacancy are 37.5 hours per week, Monday Friday working day shifts between the hours of 07:00am and 5:00pm. The pay rate is between £10.27 - £10.71 per hour (£20,026 - £20,884 per annum) depending on experience.

You will:

  • Receive high profile visitors who need to be dealt with efficiently, ensuring minimal delay in them meeting their host or attending their meeting
  • Maintain a friendly and professional service with a strong emphasis on providing the highest levels of customer care
  • Perform basic administration tasks
  • Provide information to visitors in a concise and friendly manner

As a successful Receptionist within our team you will need:

  • Experience of working in a similar role within a corporate environment. 
  • A professional manner with excellent customer service skills
  • Good working knowledge of reception administrative duties
  • Excellent PC skills to include Outlook, Word and Excel
  • High level of accuracy and attention to detail
  • Ability to work well under pressure in a fast moving and challenging reception environment
  • Enthusiasm, flexibility and team-working skills

What will you get in return?

  • A pension scheme- to save for the future - eligibility rules apply
  • Access to high street discounts
  • Access to low interest loans
  • Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
  • Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
  • Long Service Awards
  • Cycle to work scheme- discounted bicycles
  • Access to our Employee Assistance Programme- 24-7 Wellbeing Support

Why join OCS Group Ltd?

OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.

OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves.  We offer job stability and are committed to developing our colleagues by offering more than just a job.  We are a financially stable business who continues to be privately owned since its inception in 1900.

We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.

We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you want to develop you career, OCS is a great choice.

OCS offers the family feel of smaller organisations although large enough to offer so many opportunities.  We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues staying with OCS.  Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.