Vacancy for Security Controller - Nights

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Location Gracechurch Shopping Centre - B92
Contract Type Permanent - Employee
Working Days Monday - Sunday
Working Times Between 6.00pm and 06.00am
Shift Pattern 4 on 4 Off
Working Hours per Week 40 hours
Pay Rate £8.30 per hour
Job Reference VE/9909/rc

The main aim of the role will be to readily interact with all visitors / tenants and retailers within the buildings, delivering a first-class customer focused service.

You will also:

  • Operate CCTV and compile reports as required.
  • Follow escalation procedure and Out of Hours process efficiently.
  • Continuously look for opportunities to be of assistance to visitors to the buildings proactively offering assistance wherever opportunities arise.
  • To ensure that the site is a safe and non-threatening environment for all visitors / tenants.
  • Ensuring all incidents are managed in accordance with site policies and procedures.
  • Liaising with the Security Manager proactively reacting to incidents and ensuring colleagues are fully briefed and supported at all times.
  • To deal efficiently and effectively with emergencies including fire and bomb scares ensuring the onsite team and client are kept fully informed at all times.

To succeed in the role you will need:

Essential:

  • SIA CCTV Licence
  • SIA Security / Door Supervision License
  • Excellent Customer Service skills
  • Basic PC skills, Word, Excel, Emails etc

 

Desirable:

  • Previous Control Room Experience
  • Professional or further qualification in Security
  • First Aid Qualification

 

The OCS Group is one of the UK’s leading providers of facilities management services.