Vacancy for Mobile Security Officer

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Location Norwich Combined Court Centre and surrounding areas - Great Yarmouth
Contract Type Permanent - Employee
Working Days Monday - Friday, with ad hoc weekend hours available
Working Times Between 07:00am and 6:00pm, with possible ad hoc evening hours available
Shift Pattern Days
Working Hours per Week 45 hours
Pay Rate £9.52 per hour, with an opportunity to earn an additional £1.00 per hour attendance allowance subject to all requirements being met.
Job Reference VE/14473/3/rc

Ensuring the security and safety of Her Majesty’s Courts and Tribunal Services’ buildings, employees, legal professionals and visitors.

So, what does a typical day as a Relief Security Officer look like? This is not your average Security job and every day within the Courts brings something new. Some of your day will involve physical searching and the use of a hand-held metal detector. However, the majority of your day will consist of monitoring and securing the building, as well as, interacting and building rapport with all Court users, in a unique, friendly environment. Don’t just take our word for it, apply now to start your new journey with OCS!

Your main responsibilities may also include:

  • Control of access doors and gates to ensure that only authorised persons and vehicles are permitted access
  • Working with a team, conduct Physical search of all Court users, as well as entry searches of all persons entering buildings via public entrances (or any member of the public entering via any other entrance) by means of archway metal detectors, hand-held metal detectors and visual searches of bags, parcels and containers to ensure that no weapons, explosive devices or other prohibited items are brought on to the premises
  • Prevention of and attending to and dealing with security incidents
  • Ensuring the correct and agreed evacuation procedures are followed by all in the event of an emergency including the identification of a suspect package or a fire
  • Control & Restraint of violent and aggressive court users, preventing or excluding persons from secure parts of the building 
  • Carry out instructions from members of the Judiciary to attend court and in some circumstances remove individuals from the Court or Court Room
  • Respond rapidly to personal attack alarms throughout the building
  • Testing of Alarm Systems, and accurately recording the data to ensure fully operational including fire alarms and personal attack alarms
  • Carrying out regular patrols of the building and its environment as required
  • Acting as a first line support to employees and site visitors, providing a professional and friendly service
  • Issue and collection of visitors and contractors’ passes and escort of visitors and contractors
  • Monitoring CCTV equipment
  • Supervision of contractors and cleaners etc. in secure areas
  • Opening up and closing down the building, ensuring the alarm System is set and acting as key holder for emergency call out purposes
  • Maintaining records – Equipment checks, confiscated items, Incident reports etc.
  • Maintaining security of keys and control of issue to authorised personnel

To succeed in this role, you will need the following:

  • Excellent written and verbal communication skills
  • Strong customer service skills
  • Ability to work on own initiative as well as part of a team
  • SIA licence - essential
  • Experience of working within the Security Industry – advantageous
  • Driving licence and use of own vehicle - essential

Personal characteristics/attributes for this role:

  • A professional demeanour with sound judgement and integrity; in order to prioritise and deal with challenging situations, in accordance with procedures and processes.
  • Customer focused
  • A clean DBS History (Drink Driving excluded)

What will you get in return?

  • 22 days annual leave, plus 8 bank holidays
  • Entitled to company sick pay
  • A pension scheme- to save for the future - eligibility rules apply
  • Access to high street discounts
  • Access to low interest loans
  • Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
  • Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
  • Long Service Awards
  • Cycle to work scheme- discounted bicycles
  • Access to our Employee Assistance Programme- 24-7 Wellbeing Support

Why join OCS Group UK Ltd?

OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.

OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves. We offer job stability and are committed to developing our colleagues by offering more than just a job. We are a financially stable business who continues to be privately owned since its inception in 1900.

We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.

We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you want to develop you career, OCS is a great choice.

OCS offers the family feel of smaller organisations although large enough to offer so many opportunities. We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues staying with OCS.  Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer