Vacancy for Casual Security Officer

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Location The NEC Group Birmingham
Contract Type Casual Worker
Working Days Casual Work around Events
Working Times Between Casual Work around Events and Casal Work around Events
Shift Pattern Days & Evenings
Working Hours per Week Casual Work around Events
Pay Rate £9.25-£9.50 per hour
Job Reference VE/14888/1

Overall purpose of the role:

This is not your average Security job and every day within the events industry brings something new. Every day will involve supporting visitors and customers at our world-renowned venues in Birmingham, The NEC, Utilita Arena Birmingham, Resorts World Arena, The ICC & The VOX. As a member of the security team – you act as the face for the NEC and can work on high profile, exciting and televised events.

As a casual security office, you will have the opportunity to work at any of our venues. We have a varied amount of roles available which can include day shifts, night shifts, evening work and weekends. As a casual security officer, you have the freedom to let us know your availability so work can be decided around your circumstances.

The role of The NEC Security Officer can involve any of the below postings -

Visitor management team

  • To support visitors on the entrance and exit of an event. Including signposting, queue management, answering queries, patrols.

Front of House Team

  • To provide a welcoming and friendly entrance to exhibitions and events.

Vehicle Entry Door Team -

  • To keep our buildings safe and secure throughout the tenancy of an event.

Search and Screen Team –

  • To search and screen visitors arriving through main entrances of a venue including the use of physical searching, security arches and wanding.

Progression opportunities into team leader positions, permanent security roles and management positions.

Main Duties:

  • To create a positive visitor experience for all NEC Group Visitors attending The NEC.  Acts as a customer service ambassador for the NEC and Event organiser providing advice, information and assistance to our visitors.
  • To ensure Health and Safety regulations are complied with.  Ensures that means of escape are maintained and that exit doors are not blocked.
  • Key role in the implementation of Emergency Procedures.
  • Provides a security presence to prevent and detect crime
  • Ensures that those presents are authorised to have access to or be within restricted areas
  • Responds to all security incidents as required, keeping the control room informed and escalating where necessary
  • May be required to escort unauthorised persons from the hall or be involved with the ejection of persons if required


To be successful in the role, you will need:

  • Excellent communication skills.
  • SIA License Door Supervisor – essential 
  • Previous experience in security roles – essential
  • Previous experience in customer facing roles – essential

Personal Characteristics/Attributes

  • A motivated, friendly and engaging individual with a passion for events.

What will you get in return?

  • A pension scheme- to save for the future - eligibility rules apply
  • Access to high street discounts
  • Access to low interest loans
  • Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
  • Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
  • Long Service Awards
  • Cycle to work scheme- discounted bicycles
  • Access to our Employee Assistance Programme- 24-7 Wellbeing Support


Why join OCS Group Ltd?

From providing a first-class shopping experience at major retail and leisure establishments, to maintaining critical factory facilities for well-known industrial organisations, to supporting the patient journey at large hospitals, we provide the essential services that keep businesses and societies running day in and day out.

We are the largest family-owned facilities management services company in the world and we deliver over 70 accredited services internationally.

OCS prides itself as a company that has family values.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS.