Vacancy for Airside Driver

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Location Bristol Airport
Contract Type Permanent - Employee
Working Days Monday - Sunday
Working Times Between 05:00am and 10:00pm
Shift Pattern 3 on 5 off
Working Hours per Week 20 hours
Pay Rate £9.79 per hour
Job Reference VE/15145

Overall purpose of the role:

To ensure the safe transportation and assistance of passengers and flight crew to and from the terminal and aircraft.

To ensure that the OCS safety image is reflected positively through your actions and those of your colleagues.

To ensure all equipment is in good working condition and cleaned on a regular basis in line with the OCS cleaning schedule.

To be an Ambassador for the company, living the OCS values of care, safety, trustworthy and expert.

To communicate in a professional manner with customers, airport authorities and colleagues.

Main Duties:

  • Safe transfer of all passengers and crew to and from the terminal and aircraft whilst adhering to SSOW and ensuring the highest level of customer service
  • Informed and aware of the different immigration channels to make sure arrival passengers are directed to the correct channel
  • Ensure timely transportation of passengers and crew to achieve OTP / KPIs / SLAs
  • Is always approachable and helpful when dealing with customers, observing passengers to identify needs and adjust service accordingly
  • Effective and efficient communication with the Operations Supervisor at all times
  • Ensure vehicle checks are completed and recorded prior to usage
  • Accurate recording of tasks on paper based and Avtech systems
  • Ensures equipment is checked for safe usage prior to use.
  • Maintain the cleanliness of vehicles both inside and outside and that they are clear of rubbish
  • Ability to multi skill and drive different vehicles
  • Assist with the PRM operation when required

 

To be successful in the role, you will need:

  • Must be able to obtain an airside pass.
  • Previous airport experience is strongly desired
  • Previous customer service experience is essential
  • Previous bus / coach driving is advantageous

Personal Characteristics/Attributes:

  • Excellent customer service and communication skills.
  • Proactive, enthusiastic and a positive approach even when under pressure
  • Self-motivated and reliable with a conscientious approach and excellent attention to detail.
  • Be able to work efficiently and thoroughly as part of a team.
  • Highest regard for service quality
  • Be able to work shift work including nights and weekends
  • Disability Awareness

 

What will you get in return?

  • A pension scheme- to save for the future
  • Access to high street discounts
  • Access to low interest loans
  • Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
  • Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
  • Long Service Awards
  • Cycle to work scheme- discounted bicycles
  • Access to our Employee Assistance Programme- 24-7 Wellbeing Support

 

Why join OCS Group Ltd?

From providing a first-class shopping experience at major retail and leisure establishments, to maintaining critical factory facilities for well-known industrial organisations, to supporting the patient journey at large hospitals, we provide the essential services that keep businesses and societies running day in and day out.

We are the largest family-owned facilities management services company in the world and we deliver over 70 accredited services internationally.

OCS prides itself as a company that has family values.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS.