Vacancy for Residential Security Assistant

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Location South West - Various
Contract Type Permanent - Employee
Working Days Monday - Sunday
Working Times Between 08:00am and 8:00pm
Shift Pattern Shift basis
Working Hours per Week 48 hours
Pay Rate £11.00 per hour
Job Reference VE/15911/1

We are looking to expand our team which provides 24-hour support to residents at various Probation Service Approved Premises (AP) including security, welfare and monitoring services.

You will provide assistance and support to offenders to reduce their risk of re-offending, and ensure that residents, visitors, colleagues and the fabric of the premises are kept safe and secure.

Main Duties & Responsibilities of the Role

Undertake regular inspections and patrols of the building, including patrols of common areas in accordance with local procedures /damage or defects

Always maintain an active presence in the AP, remaining awake and vigilant whilst on duty.

Monitor behaviour of high-risk residents and motivate residents to ensure compliance, and regularly engage with residents in a pro-social manner.

Ensure that the AP is locked and secure during curfew period, and confirm the presence and wellbeing of residents overnight

Support and create a safe working environment for staff, residents, and visitors by adhering to Health and Safety legislation, policies and procedures.

Supervise residents’ meals

Conduct curfew and night checks as directed and record details of these

Deal with visitors and telephone calls and monitor the work of visiting contractors in accordance with health and safety policies.

Undertake First Aid if required

Adhere to all policies in respect of sensitive/confidential information.

Monitor CCTV systems as required and take responsibility for all internal security, including access control.

Respond appropriately to abusive or aggressive behaviour, supporting the NPS staff.

Supporting the NPS staff with additional duties as required.

Communicate regularly with staff through formal and informal channels on safety matters to ensure that there is a free flow of ideas and that morale remains high.

Ensure that the OCS safety image is reflected positively through your actions and those of your subordinates.

Take responsibility for ensuring that a safe system of work is produced and communicated to employees prior to the commencement of the work activity.

Take responsibility for ensuring that plant and equipment is maintained and fit for purpose.

Ensure that work activities are properly managed and supervised.

Work closely with the Regional & Group Health and Safety team who are available to provide safety advice and support. 

To succeed in this role you will need:

SIA Security Guarding Licence

Full UK driving licence 

Education to at least Level 2 – i.e., 5 or more GCSEs at Grade C or above, including English and Maths

Experience in a similar role – security, probation, or equivalent

Good IT skills

Qualification in First Aid – preferred

Experience of working with a diverse range of people who have experienced a range of social/personal difficulties

Awareness of health and safety issues

Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour.

Ability to use and work on own initiative

Understanding of and commitment to equality and diversity along with a caring approach

Understanding of factors related to offending – e.g. substance use, mental health

Knowledge and understanding of risk assessment/ risk management relating to offenders

Ability to work flexibly

Security and identity checks – BPSS, Standard DBS, CTC.

What will you get in return?

A pension scheme- to save for the future - eligibility rules apply

Access to high street discounts

Access to low interest loans

Recognition scheme ‘OCS Stars’- monetary rewards given to top performers

Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme

Long Service Awards

Cycle to work scheme- discounted bicycles

Access to our Employee Assistance Programme- 24-7 Wellbeing Support

Why join OCS Group Ltd?

From providing a first-class shopping experience at major retail and leisure establishments, to maintaining critical factory facilities for well-known industrial organisations, to supporting the patient journey at large hospitals, we provide the essential services that keep businesses and societies running day in and day out.

We are the largest family-owned facilities management services company in the world and we deliver over 70 accredited services internationally.

OCS prides itself as a company that has family values.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS.