Vacancy for Airside Coach Driver - Days
| Location | Bristol Airport - BS48 |
| Contract Type | Permanent - Employee |
| Working Days | Monday - Sunday |
| Working Times Between | 05:00am and 11.10pm |
| Shift Pattern | 5 days on with 3 days off |
| Working Hours per Week | 39 hours |
| Pay Rate | £11.74 per hour |
| Job Reference | VE/15934/1/rc |
As the Airside Coach Driver you will ensure the safe transportation and assistance of passengers and flight crew to and from the terminal and aircraft, communicating in a professional manner with customers, airport authorities and colleagues. You will ensure that the OCS safety image is reflected positively through your actions and those of your colleagues and be an Ambassador for the company, living the OCS values of care, safety, trustworthy and expert. You will also ensure all equipment is in good working condition and cleaned on a regular basis in line with the OCS cleaning schedule. Main Duties & Responsibilities of the Role: Safe transfer of all passengers and crew to and from the terminal and aircraft whilst adhering to SSOW and ensuring the highest level of customer service Informed and aware of the different immigration channels to make sure arrival passengers are directed to the correct channel Ensure timely transportation of passengers and crew to achieve OTP / KPIs / SLAs Is always approachable and helpful when dealing with customers, observing passengers to identify needs and adjust service accordingly Effective and efficient communication with the Operations Supervisor always Ensure vehicle checks are completed and recorded prior to usage Accurate recording of tasks on paper based and Avtech systems Ensures equipment is checked for safe usage prior to use. Maintain the cleanliness of vehicles both inside and outside and that they are clear of rubbish Ability to multi skill and drive different vehicles Assist with the PRM operation when required Ensure that the OCS safety image is reflected positively through your actions and those of your colleagues. Maintains current, accurate knowledge of SSOW’s and carries out tasks as advised in SSOW Ensure equipment such as cobuses are checked for safe usage prior to utilisation Ensure company equipment is taken care of and logged in and out on the equipment log Actively reports Near Misses and reports any faults and is aware of the Health and Safety Policy Ensures any accidents or injuries are reported to the NSC Always wears correct PPE Observe the speed limits and consider environmental impact when operating vehicles Attends refresher training and any other required training To be successful in the role, you will need: Must be able to obtain an airside pass Previous airport experience is strongly desired Previous customer service experience is essential Previous bus / coach driving is advantageous Excellent customer service and communication skills. Proactive, enthusiastic and a positive approach even when under pressure Self-motivated and reliable with a conscientious approach and excellent attention to detail. Be able to work efficiently and thoroughly as part of a team. Highest regard for service quality Be able to work shift work including nights and weekends Disability Awareness What will you get in return? Why join OCS Group Ltd? OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same. We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team. OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves. We offer job stability and are committed to developing our colleagues by offering more than just a job. We are a financially stable business who continues to be privately owned since its inception in 1900. We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business. We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you want to develop you career, OCS is a great choice. OCS offers the family feel of smaller organisations although large enough to offer so many opportunities. We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues staying with OCS. Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.
