Vacancy for Matrix Administrator

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Location London - SW1A
Contract Type Permanent - Employee
Working Days Monday - Friday
Working Times Between 07:00am and 4:00pm
Shift Pattern Days
Working Hours per Week 40 hours
Pay Rate £25,645 per annum plus benefits
Job Reference VE/16513

The Matrix administrator / MSO liaison will perform a variety of tasks predominantly related to the online meeting room booking system, Matrix, working very closely with, and assisting as and when,  with the MSO with room set ups.

Main duties and responsibilities :

Manage room bookings via the matrix booking system

Daily walk around of building to ensure rooms are being used

Work closely with MSO Supervisor to manage daily room changes and requirements

VIP Rooms check to include, reset, report any missing, broken components - cages, power, whiteboard supplies etc. 

Make available sequential list of rooms to be prepared for the next working day

Supply list to MSO Team to action

All works to be carried out directly, or in split Teams

Operation of porting equipment in accordance with training working with the MO team if required

Attend tasks allocated by Helpdesk in accordance with guidelines, to minimise penalties.

Working safely and efficiently in all workplace areas.

Flexibly, proactively, and professionally responding to any client requirements as and when necessary, promoting excellent customer service.

Any other reasonable requests that the business might require as determined by your line manager.

To be successful in this role you will need;

To have a hands on approach

Able to multitask and function well under pressure 

To be organised and able to work to deadlines 

An approachable and friendly manner 

To be flexible and willing with an approachable and friendly manner

Essential - PC literate

Desirable - Booking system experience

What will you get in return?

  • A pension scheme- to save for the future - eligibility rules apply
  • Access to high street discounts
  • Access to low interest loans
  • Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
  • Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
  • Long Service Awards
  • Cycle to work scheme- discounted bicycles
  • Access to our Employee Assistance Programme- 24-7 Wellbeing Support


Why join OCS Group Ltd?

OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.

OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves.  We offer job stability and are committed to developing our colleagues by offering more than just a job.  We are a financially stable business who continues to be privately owned since its inception in 1900.

We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.

We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you want to develop you career, OCS is a great choice.

OCS offers the family feel of smaller organisations although large enough to offer so many opportunities.  We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues staying with OCS.  Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.