Vacancy for Megastore Lead Security Officer

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Location Chelsea FC, SW6
Contract Type Permanent - Employee
Working Days Monday - Sunday
Working Times Between 12:00am and 12:00am
Shift Pattern Days
Working Hours per Week 37.5 - 50 hours
Pay Rate £12.00 per hour
Job Reference VE/16706

The Lead Security Officer will be responsible for the overall security of the Nike Megastore on match days and event days, reporting directly to the Duty Shift Manager.

The successful applicant will be motivated, pro-active and with a desire to deliver the very best service to the Nike Megastore at Chelsea Football Club. They will also be able to demonstrate a ‘can-do’ mentality and drive to perform at the very top of their game. This position offers an excellent career opportunity for the successful applicant.

Main Duties:

Securing the Nike Megastore and providing excellent customer service to employees, guests and customers.

Implementing the stores rules and processes (inclusive of its Covid-19 processes).

Responding to alarms and emergencies.

Communicating any irregularities with OCS and Nike Management

Monitoring the area and being alert of any suspicious behaviour or activities.

Patrolling the interiors and exteriors of premises looking for signs of intrusion, managing security access points and investigating disturbances when required.

Being the first responder to First Aid incidents within the Nike Store buildings.

To respond immediately to intruder/panic/fire alarms upon activation during working hours.

Report any faults to the facilities/IT department.

To be successful in the role, you will need:

Must possess a valid SIA Door Supervisor Licence and SIA CCTV License

Exceptional customer service skills

Excellent communication skills – verbal and written

Security experience at a retail environment

Experience in dealing with loss prevention issues

PC literate – Competent skills with Word, Excel and Outlook as a minimum

A high level of flexibility and a positive attitude to innovation and change

First Aid qualification

5-year checkable work history / career history. All applicants will be vetted in line with industry standards – BS7858.

What will you get in return?

  • A pension scheme- to save for the future - eligibility rules apply
  • Access to high street discounts
  • Access to low interest loans
  • Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
  • Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
  • Long Service Awards
  • Cycle to work scheme- discounted bicycles
  • Access to our Employee Assistance Programme- 24-7 Wellbeing Support

Why join OCS Group Ltd?

OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.

OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves.  We offer job stability and are committed to developing our colleagues by offering more than just a job.  We are a financially stable business who continues to be privately owned since its inception in 1900.

We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.

We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you want to develop you career, OCS is a great choice.

OCS offers the family feel of smaller organisations although large enough to offer so many opportunities.  We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues staying with OCS.  Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.